Privacy Policy — Toolbox Titans Limited

We may collect the following types of personal information:

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Information you provide directly

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• Name

• Email address

• Phone number

• Address (if provided for quotes or service visits)

• Details about your property or job request

• Any messages you send us via forms, email or WhatsApp

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Information collected automatically

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When you visit our website, we may collect:

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• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the site

• Cookies and tracking data (see Section 7)

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Information from third‑party platforms

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If you contact us through:

• Facebook

• Instagram

• WhatsApp

• Google Business Profile

…we may receive your name, profile information or contact details.

We use your information to:

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• Provide quotes and respond to enquiries

• Deliver property maintenance and carpentry services

• Manage appointments and communication

• Improve our website and customer experience

• Maintain internal records

• Comply with legal obligations

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We do not sell your data to any third parties.

We process your data under the following lawful bases:

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• Contract — to provide services you request

• Legitimate interest — to operate and improve our business

• Consent — when you submit forms or accept cookies

• Legal obligation — for tax, accounting or regulatory requirements

We take data security seriously. Your information is stored securely using:

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• Encrypted devices

• Password‑protected systems

• Secure email and messaging platforms

• Limited access for authorised personnel only

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We retain your data only for as long as necessary to fulfil the purposes outlined in this policy.

We may share your information with:

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• Trusted service providers (e.g., accountants, hosting providers)

• Payment processors (if applicable)

• Legal authorities if required by law

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We never sell or rent your personal data.

Our website may use cookies to:

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• Improve site performance

• Analyse visitor behaviour

• Enhance user experience

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You can manage or disable cookies through your browser settings.

If you use analytics tools (e.g., Google Analytics), this section already covers you.

Under UK GDPR, you have the right to:

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• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to processing

• Restrict processing

• Request data portability

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To exercise any of these rights, contact us using the details below.

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

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Toolbox Titans Limited

36 Stonebridge Court

Northampton,

NN3 8LY

United Kingdom

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Email: Toolbox-titans@outlook.com

Phone: +44 7523 735626

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Update” date.